Your Feedback is important to us
We welcome your compliments, complaints and suggestions in order to provide excellent service. Any person may provide us with feedback or make a complaint regarding any aspect of our services, programs or procedures. Your ideas help us to identify the things we can improve. When a person wants to make a complaint, we will make sure their views are respected, that they are kept informed as the complaint is dealt with, and have the opportunity to be involved in the resolution process.